We don’t assume. We listen.

After over a decade working with motorcycles and parts, one thing has remained clear:
Even the most experienced rider still has questions — and the best brands are built by those who take time to answer them.

What follows is not a rigid list of rules.
It’s a conversation we’ve had with hundreds of riders over time — and one we hope to continue with you.

Frequently Asked Questions

Will this part fit my bike?
Every product comes with detailed specs, but sometimes even the smallest measurement matters. If you’re unsure — even slightly — just ask us. We’d rather check than assume. Many of our Collections are shaped by these small, thoughtful questions.

How long does shipping take?
Most orders leave our garage within 1 working days. UK deliveries typically arrive in 3 days. For international orders, times vary — but we always pack carefully and track responsibly.

Can I return something I changed my mind about?
Yes. We respect the decision to reconsider. As long as the part is unused and in original condition within 40 days, we’ll sort the rest. Good gear should feel right — and that includes before it's even fitted.

What if I can’t find the part I’m looking for?
That’s more important than it sounds.
Some of our most appreciated parts began as a rider’s quiet suggestion. If something’s missing, your message might be the first page of what we build next.

Can I suggest a material, feature, or fit?
We welcome it. Ideas sent in by riders often become the most enduring designs. If you’ve thought about something we haven’t, we’d genuinely like to hear it.

How to Reach Us

There’s no form to fill.
No ticket to take.
Just send a message in the way that feels most natural:

• Email: garage@custombikeparts.co.uk

• Instagram: @mundcustombikeparts

• Or leave a note with your order. We read every one — sometimes twice.

Why We Do It This Way

We don’t build in isolation.
Every new part, every retired SKU, every refined fit — it all begins somewhere:
a rider needing something better.

Sometimes that rider is us.
Often, it’s you.

And that’s the rhythm we choose to keep.
Not fast. Not fixed.
Just thoughtful, seasonal, and quietly shaped by those who use what we make.